- All Gift from Jo promotions are subject to availability and please note, your gift may be substituted depending on stock.
- Unless explicitly stated, promotional offers do not apply to e-gift cards or 2ml fragrances.
- If you sign up to our newsletters, your Welcome Gift from Jo is subject to availability and limited to one gift per customer, one time only.
- Please note Advent Calendar is excluded from all Gift from Jo promotions and free samples.
- Promotional offers cannot be combined or used simultaneously. In cases where multiple promotions may appear applicable, only the single best available offer will be applied at checkout.
- Promotional offers must be applied at checkout where applicable. If a code or discount is required and not used, we are unable to apply it retrospectively or send items separately.
- When redeeming a gift card or advent calendar code, the promotional gift will only be added if the final payable amount meets the minimum threshold required for the promotion. If the threshold is not met, the promotional gift will not be included.
- In some cases, complimentary gifts may be automatically added to qualifying orders during processing. These gifts do not require a discount code and may not appear in your cart or order confirmation. Details of such promotions will be clearly communicated via our emails and/or homepage.